Do I need to register to shop with you?
Not at all. If you’d rather not register you can use our guest checkout option. You’ll be given a chance to register at the end.
If you’re a member you will need to sign in or register in order to receive your membership discount on shop products.
What payment methods do you accept?
We accept the following payment methods: Mastercard and Visa.
How do I contact you?
You can find everything you need on our contact us page.
When will my order arrive?
Our online shop team is working hard to ensure that every order is fulfilled and shipped in a safe and secure way, however, due to social distancing measures and our updated operating procedures some orders may be subject to last minute delays. We will always endeavour to inform customers of any delay, as soon as possible.
We aim to deliver local orders within 1 to 2 weeks.
We aim to deliver international orders within 2 to 4 weeks.
Some of my item have arrived but not all of them. Is everything ok?
We’re sorry some of your items haven’t arrived yet. We always ship custom prints separately as these are made to order by one of our partners. However, if there are other missing items, please contact us.
Can I return items and will your returns policy change?
Yes, you can. Further information on return is detailed on our Terms page.
Do you cover return postage?
We don’t usually cover the cost of returning an item unless it is faulty or we have made a mistake.